UNIVERSITY of NOTRE DAME

Rick G. Morris, An The Futility of Regulating Social Media Content in a Global Media Environment, 2 Notre Dame J. Emerging Tech. 57 (2021).

The Futility of Regulating Social Media Content in a Global Media Environment

Article by Rick G. Morris

2. Robert Chesney & Danielle Citron, Deepfakes and the New Disinformation War, Foreign Affs. (Jan.–Feb. 2019), https://www.foreignaffairs.com/articles/world/2018-12-11/deepfakes-and-new-disinformation-war. (A deepfake is a video or media that has been altered to produce a “fake” that is so convincing that “they are impossible to distinguish from the real thing.”); See also Robert Chesney & Danielle Citron, Deep Fakes: A Looming Challenge for Privacy, Democracy, and National Security, 107 Calif. L. Rev. 1753 (2019).

4. Kevin Roose & Kate Conger, YouTube to Remove Thousands of Videos Pushing Extreme Views, N.Y. Times (June 5, 2019), https://www.nytimes.com/2019/06/05/business/youtube-remove-extremist-videos.html.

6. Greg Nyilasy, Fake News in the Age of COVID-19, Pursuit (Apr. 10, 2020), https://pursuit.unimelb.edu.au/articles/fake-news-in-the-age-of-covid-19; Philip Ball, The Cure for Fake News: How to Read About the Coronavirus, Guardian (Apr. 11, 2020, 11:00 AM), https://www.theguardian.com/world/2020/apr/11/the-cure-for-fake-news-how-to-read-about-the-coronavirus; Jane Lytvynenko, Here’s A Running List of the Latest Hoaxes Spreading About the Coronavirus, Buzzfeed News (Mar. 24, 2020, 11:52 AM), https://www.buzzfeednews.com/article/janelytvynenko/coronavirus-fake-news-disinformation-rumors-hoaxes.

8. Cecilia Kang & Mike Issac, Defiant Zuckerberg Says Facebook Won’t Police Political Speech, N.Y. Times (Oct. 21, 2019), https://www.nytimes.com/2019/10/17/business/zuckerberg-facebook-free-speech.html.

10. Elizabeth Dwoskin, Facebook Outsources its Decision to Ban Trump to Oversight Board, Wash. Post. (Jan. 21, 2021), https://www.washingtonpost.com/technology/2021/01/21/facebook-oversight-board-trump-ban/.

12. Kerry Flynn, Facebook Bans News in Australia as Fight With Government Escalates, CNN Bus. (Feb. 19, 2021, 4:25 AM), https://www.cnn.com/2021/02/17/media/facebook-australia-news-ban/index.html.

14. Facebook’s Objectionable Content Policies do not permit hate speech. See Community Standards: Hate Speech, Facebook, https://www.facebook.com/communitystandards/hate_speech (last visited Jan. 29, 2021). But see, Ariana Tobin, Madeleine Varner & Julia Angwin, Facebook’s Uneven Enforcement of Hate Speech Rules Allows Vile Posts to Stay Up, Propublica (Dec. 28, 2017, 5:53 PM), https://www.propublica.org/article/facebook-enforcement-hate-speech-rules-mistakes; Sheila Deng & Katie Paul, Facebook Frustrates Advertisers as Boycott Over Hate Speech Kicks Off, Reuters (July 1, 2020, 1:37 AM), https://www.reuters.com/article/us-facebook-ads-boycott/facebook-frustrates-advertisers-as-boycott-over-hate-speech-kicks-off-idUSKBN2424GS.

16. See Eric Li, 280 Characters to Change the World: Twitter in the Hong Kong Protests, Harv. Int’l Rev. (Apr. 1, 2020, 1:59 AM); Grace Shao, Social Media Has Become a Battleground in Hong Kong’s Protests, CNBC (Aug 15, 2019), https://www.cnbc.com/2019/08/16/social-media-has-become-a-battleground-in-hong-kongs-protests.html; Tamara Abueish, Social Media Joins Protests on the Ground in Iran Despite Internet Blackout, Alarabiya News (May 20, 2020, 10:53 AM), https://english.alarabiya.net/media/digital/2019/11/17/Social-media-joins-protests-on-the-ground-in-Iran-despite-internet-blackout.

18. Donie O’Sullivan, Facebook Says it Took Down Trump Ads Because They Used Nazi Symbol, CNN Bus. (June 19, 2020, 5:42 AM), https://www.cnn.com/2020/06/18/tech/facebook-trump-ads-triangle-takedown/index.html; Ben Collins & Brandy Zadrozny, Facebook Removes Trump Ads for Violating ‘Organized Hate’ Policy, NBC News (June 18, 2020, 2:35 PM), https://www.nbcnews.com/tech/tech-news/facebook-removes-trump-ads-violating-organized-hate-policy-n1231468.

Social media reaches more people on the planet than any prior form of media and transmits more information world-wide than ever before. It is an empowering factor in establishing and growing communities, but at the same time, creates havoc and disseminates pernicious and perhaps dangerous speech. And so it has been with the media from the beginning of time. Throughout the media’s history, efforts at regulation or control of media speech has been fraught with difficulty, ineffectiveness, discrimination, and failure. The use of technology can deceive the consumer of the information, and the social media companies as well. Both government attempts at regulation and actions of private actors, the media themselves, have failed, and this paper demonstrates those repeated failures. The nature of speech, especially political speech, is such that even the definition of what is good and bad, right and wrong, is elusive. Because the speech belongs to each speaker and no prior effort to moderate it has worked, and because modern technology thwarts the possibility of accurate assessment or control, this paper establishes that attempts at social media content regulation are futile.

Introduction

The social media site Facebook is criticized by the Speaker of the House for not taking down an altered video of her; she says this is a sign that Facebook was cooperating with the Russians in 2016.1 A deepfake2 video of Mark Zuckerberg appears to show him talking about amassing power.3 YouTube attempts to remove thousands of videos pushing extreme views.4 The former President of the United States regularly criticizes Twitter.5 In times of crisis, there are claims for fake cures of the Coronavirus, or conflicting reports of who is responsible for the initial spread of the virus.6 The controversies surrounding speech on social or digital media arise almost daily, perhaps hourly, perhaps even more often.

Shouldn’t something be done about the media that gets out of line? Shouldn’t something be done to protect people? Shouldn’t something be done to keep other countries from interfering with our elections? Perhaps. But while the law is good at regulating the flow of traffic on roadways, the enforcement of commercial contracts, determining what constitutes a crime, and numerous other more clearly defined subjects, it has largely been failed at adequately regulating speech—especially political speech.

The marketplace for speech is full of diverse actors not subject to government control and located worldwide. When a platform like Twitter bans the account of the President of the United States,7 it is taking independent action that is not subject to government control. What it is subject to, however, are the various market forces that affect speech, from the economic marketplace to the reputational marketplace. The impact of these factors, among others, is a sign that individuals and markets are good at adapting to change and that the government is not the appropriate regulator of twenty-first century speech.

But do social media platforms have too much power? When it comes to political speech, Mark Zuckerberg, President of Facebook, once said that Facebook will not police political speech, even when under fire from presidential candidates.8 During her presidential campaign, Elizabeth Warren criticized Facebook as being a “disinformation-for-profit machine” and accused Zuckerberg of using the First Amendment to protect his profit.9 Facebook eventually changed its mind about political speech, deciding that Trump’s speech should be limited or even banned altogether, as Twitter has now done.10 Many other platforms followed suit, without government regulation or rule. The former President has been banned on Twitter, Instagram, YouTube, Snapchat, and even Shopify.11 More recently, Facebook chose to ban all news, from both local and international outlets, on the continent of Australia during a feud with the Australian government over legislation that would require platforms like Facebook to pay news publishers for their content.12

The pernicious speech is not just political. In 2019, Facebook was fined $2.3 million for under-reporting complaints about hate speech.13 Major internet companies have been called upon to avoid the dissemination and promotion of this kind of material, whether direct hate speech,14 speech about alleged hate crimes, such as the shootings in Christchurch, New Zealand and El Paso, Texas,15 or other speech that is problematic, graphic, or offensive. On the other hand, digital media, from Twitter to Facebook, has been key to the protests of those seeking civil rights from Iran to Hong Kong.16 Suppressing digital speech17 can have unintended collateral damage including stopping the ability of protesters to get messages out of their countries. How do you walk the line between beneficial regulation and the suppression of social dialogue? There is no easy answer. Even Mark Zuckerberg’s stance on regulation eventually changed, and Facebook removed a Trump political advertisement when it used a particularly offensive image.18

What should be done about internet political speech gone awry? Or speech that is hateful or harmful? This article will argue that while some change might be possible, little can be done. That fact is proven by previous failed attempts to regulate speech across other media, especially because most media is easier to regulate than the wild, wild internet. More importantly, regulation of internet speech should be cautious, because the internet is a crucial communication tool of diverse interests and peoples throughout the world. This article will look back in time and support its arguments on years of tradition and precedent, and more importantly, on years of failed regulation. The position of speech as an inherent right and a protected human activity19 is a noble and righteous position, but it has been undermined by attempts to regulate individuals time and time again.

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1. Celia Kang, Nancy Pelosi Criticizes Facebook for Handling of Altered Videos, N.Y. Times (May 29, 2019), https://www.nytimes.com/2019/05/29/technology/facebook-pelosi-video.html.

3. Lex Harris, CBS News Asks Facebook to Remove “Deepfake” Video of Mark Zuckerberg With Unauthorized CBSN Trademark, CBS News (June 12, 2019, 11:01 PM), https://www.cbsnews.com/news/cbs-news-asks-facebook-to-remove-deep-fake-video-of-mark-zuckerberg-with-unauthorized-cbsn-trademark/.

5. Reuters Staff, Trump Criticizes Twitter in a Tweet, Urges ‘Fairer’ Social Media, Reuters (Apr. 23, 2019, 7:55 AM), https://www.reuters.com/article/us-usa-trump-twitter/trump-criticizes-twitter-in-tweet-urges-fairer-social-media-idUSKCN1RZ171.

7. Kate Conger & Mike Issac, Twitter Permanently Bans Trump, Capping Online Revolt, N.Y. Times (Jan. 8, 2021), https://www.nytimes.com/2021/01/08/technology/twitter-trump-suspended.html.

9. Id.

11. Hannah Denham, These are the Platforms That Have Banned Trump and His Allies, Wash. Post. (Jan 14, 2021), https://www.washingtonpost.com/technology/2021/01/11/trump-banned-social-media/.

13. Queenie Wong, Facebook Fined $2.3 Million for Violating Germany’s Hate Speech Law, CNET (July 2, 2019), https://www.cnet.com/news/facebook-fined-2-3-million-for-violating-germanys-hate-speech-law/.

15. Christchurch Attacks: Facebook Curbs Live Feature, BBC NEWS (May 15, 2019), https://www.bbc.com/news/technology-48276802.

17. Practically all communication from television to cellphone is now “digital” in its absolute nature and technology. Notwithstanding the engineering technology that has digitized everything, this paper will use “digital speech” to refer to internet-based speech.

19. G.A. Res. 217 (III) A, Universal Declaration of Human Rights (Dec. 10, 1948). (“Everyone has the right to freedom of opinion and expression; this right includes freedom to hold opinions without interference and to seek, receive and impart information and ideas through any media and regardless of frontiers.”); Human Rights Act 1998, c. 42 (Gr. Brit.) (“Everyone has the right to freedom of expression. This right shall include freedom to hold opinions and to receive and impart information and ideas without interference by public authority and regardless of frontiers. This Article shall not prevent States from requiring the licensing of broadcasting, television or cinema enterprises.”); Convention for the Protection of Human Rights and Fundamental Freedoms, Nov. 4, 1950, 213 U.N.T.S. 222, art. 10. [hereinafter European Convention on Human Rights] (entered into force Sept. 3, 1953) (“Everyone has the right to freedom of expression. This right shall include freedom to hold opinions and to receive and impart information and ideas without interference by public authority and regardless of frontiers. This article shall not prevent States from requiring the licensing of broadcasting, television or cinema enterprises.”); U.S. Const. amend. I. (“Congress shall make no law respecting an establishment of religion, or prohibiting the free exercise thereof; or abridging the freedom of speech, or of the press; or the right of the people peaceably to assemble, and to petition the Government for a redress of grievances.”)

Article by Philip M. Nichols

Notre Dame Journal on Emerging Technologies ©2020  

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